Don’t Just Play… Cause a Scene!

Terms of Service – Black Pine Studio

Effective date: November 2025

Overview

Black Pine Studio operates the website blackpine.shop (the “Site”). Throughout these terms, “we”, “us”, and “our” refer to Black Pine Studio Ltd, a company incorporated in England and Wales (company number [insert number]). By visiting the Site and/or purchasing any product or service from us you (the “Customer” or “you”) agree to be bound by these Terms of Service (the “Terms”).

The Terms apply to all visitors, purchasers, merchants, vendors, and any other users of the Site. If you do not agree with any part of the Terms, you must not use the Site or any of our services.

We host the e‑commerce platform on Hostinger, which provides the technical infrastructure that enables us to sell our products and services.

Section 1 – Eligibility & Age Requirements

You must be at least the age of majority in your jurisdiction (18 years in the United Kingdom) or have the consent of a parent or legal guardian to use the Site. By accepting these Terms you confirm that you satisfy this requirement.

Section 2 – General Conditions

1. Right to Refuse Service – We reserve the right to refuse service to anyone for any lawful reason at any time.

2. Data Transmission – Information you submit (excluding payment details) may be transmitted unencrypted across public networks and may be reformatted to meet technical requirements of receiving devices. All payment card data is encrypted in accordance with PCI‑DSS standards.

3. Intellectual Property – You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or the Site without our explicit written permission.

4. Headings – Headings are for convenience only and do not affect the interpretation of the Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

• We make no warranty that the content on the Site is accurate, complete, or up‑to‑date. All information is provided for general guidance only and should not be relied upon as the sole basis for any decision.

• Historical information is provided for reference and may not reflect current circumstances.

• It is your responsibility to verify any material you rely upon and to monitor the Site for updates.

Section 4 – Pricing, Modifications, and Availability

• Prices are shown in GBP (£) and are inclusive of VAT where applicable. Prices may change without prior notice.

• We may modify, suspend, or discontinue any product, service, or feature of the Site at any time, without liability to you or any third party.

Section 5 – Products, Services, and Returns

1. Online‑Only Offering – Certain products and services are sold exclusively through the Site and may be subject to limited stock.

2. Colour & Image Accuracy – We strive to display colours and images accurately, but variations may occur due to differing screen calibrations.

3. Geographic Restrictions – We reserve the right to limit sales to specific persons, regions, or jurisdictions at our discretion.

4. Consumer Rights – All goods sold are covered by the Consumer Rights Act 2015 and the Sale of Goods Act 1979. Goods must be of satisfactory quality, fit for purpose, and as described.

5. Right to Cancel – Under the UK Consumer Contracts Regulations 2013, you have a statutory right to cancel any order for goods (including digital content not yet downloaded) within 14 calendar days of receipt, without giving a reason. To exercise this right you must inform us in writing (email is acceptable) using the contact details in Section 20.

6. Refunds & Exchanges – Refunds will be processed using the original payment method within 14 business days of receiving the returned item, provided the item is returned in its original condition and packaging. See our full Refund Policy (linked on the Site) for detailed procedures.

Section 6 – Billing, Account Information, and Order Confirmation

• We may, at our sole discretion, refuse, limit, or cancel any order, including imposing quantity limits per customer, household, or IP address.

• You must provide accurate, complete, and up‑to‑date billing and contact information and promptly notify us of any changes (e.g., email address, credit‑card expiry).

Section 7 – Optional Third‑Party Tools

We may provide access to third‑party tools or services that we do not monitor, control, or endorse. Such tools are offered “as is” and “as available” without any warranties. Use of these tools is entirely at your own risk, and you should review the provider’s own terms and privacy policy before using them.

Section 8 – Third‑Party Links

The Site may contain hyperlinks to third‑party websites that are not under our control. We are not responsible for the content, accuracy, or legality of those sites, nor for any transactions you conduct with them. You should review each third party’s terms and privacy policy before interacting with them.

Section 9 – User‑Generated Content, Feedback, and Submissions

• By submitting comments, ideas, suggestions, or any other material (whether solicited or unsolicited) you grant us a worldwide, royalty‑free, irrevocable licence to edit, copy, publish, distribute, translate, and otherwise use that material in any medium, without compensation or obligation to keep it confidential.

• We may, but are not obligated to, monitor, edit, or remove content that we deem unlawful, offensive, defamatory, obscene, or otherwise objectionable.

• You must not submit material that infringes third‑party rights, contains malware, or misrepresents your identity. You are solely responsible for the legality and accuracy of your submissions.

Section 10 – Personal Data & Privacy

Your personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our full privacy notice, describing how we collect, use, store, and protect your data, is available at [Privacy Policy link].

Section 11 – Errors, Inaccuracies, and Omissions

Typographical errors, inaccuracies, or omissions may occasionally appear in product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors, update information, or cancel orders without prior notice, even after an order has been placed.

Section 12 – Prohibited Uses

You must not use the Site or its content:

• for any unlawful purpose;

• to solicit others to commit unlawful acts;

• to breach any applicable law, regulation, or court order;

• to infringe any intellectual‑property right;

• to harass, threaten, defame, or discriminate against any person;

• to submit false or misleading information;

• to transmit viruses, malware, or other harmful code;

• to collect or track personal data of others without consent;

• to spam, phish, scrape, or crawl the Site in a manner that interferes with its operation;

• for obscene or immoral purposes; or

• to circumvent or tamper with the Site’s security features.

Violations may result in immediate termination of your access and any associated accounts.

Section 13 – Disclaimer of Warranties & Limitation of Liability

• The Service and all products are provided “as is” and “as available”, without any express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non‑infringement.

• To the fullest extent permitted by law, Black Pine Studio, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Service or any purchased products, even if we have been advised of the possibility of such damages.

• Some jurisdictions (including parts of the UK) do not allow the exclusion or limitation of certain damages; where such exclusions are prohibited, our liability is limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Black Pine Studio and its officers, directors, employees, agents, and affiliates from any claim, demand, loss, or expense (including reasonable legal fees) arising out of:

• your breach of these Terms;

• your violation of any applicable law; or

• any claim that your use of the Service infringes the rights of a third party.

Section 15 – Severability

If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Section 16 – Termination

• Either party may terminate these Terms at any time. You may terminate by notifying us that you no longer wish to use the Service.

• We may terminate immediately, without notice, if we reasonably believe you have breached any term of these Terms.

• All obligations that accrued prior to termination (including payment for goods already delivered) survive termination.

Section 17 – Entire Agreement

These Terms, together with any policies referenced herein (including the Privacy Policy and Refund Policy), constitute the entire agreement between you and Black Pine Studio concerning your use of the Site and supersede all prior or contemporaneous communications, proposals, or agreements, whether oral or written.

Section 18 – Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales, Scotland, and Northern Ireland. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection legislation.

Section 19 – Changes to Terms of Service

The most recent version of these Terms is always available on this page. We may amend, update, or replace any part of the Terms at our sole discretion by posting the revised version on the Site. It is your responsibility to review the page periodically. Continued use of the Site after any changes indicates your acceptance of the updated Terms.

Section 20 – Contact Information

If you have any questions about these Terms, the Refund Policy, or the Privacy Policy, please contact us at:

Black Pine Studio
Email: hello@blackpine.shop
Phone: (+44) 07957 372316
Website: blackpine.shop

These Terms were last reviewed on the date shown at the top of the page.